Who is Understory?

Understory is a vertical-focused software solution built for experience businesses - from kayak tours to cooking classes. With our operating system, experience creators manage their operations, grow their bookings, accept payments and run their business with more clarity and less stress.

We move fast, change course when needed, and expect everyone to bring proactive solutions on a daily basis. You will learn faster here than almost anywhere else, because the challenges are real and the pace is high.

This is not about clocking in and out. The right candidate will receive a lot of trust and flexibility - and it's all about building something that matters to creators around the world, and shaping a company that can redefine an industry. If that excites you, you will feel at home. If it does not, this will not be the right place for you.

We have recently raised a €12m Series-A funding round, and are scaling fast.
With customers in 10+ countries and a growing presence in the US, our focus is global, our ambition is high, and our team is all in on building the go-to solution for experience creators worldwide.

About the role

We are looking for a Product Designer to help bring our mantra - simple but powerful - to life. You will work closely with product and engineering to turn complex problems into elegant solutions that feel effortless to use. 

This role is about more than making things look good - it is about designing flows and tools that enable experience creators to seamlessly manage and sell their experiences. As we scale, your work will define how thousands of experience creators grow their businesses with Understory. 

If you love designing with impact and seeing your work in the hands of real users, this is the role for you.

What you'll do

• Design simple but powerful product flows that make even complex workflows feel effortless for our customers.
• Strengthen and evolve our design system so it scales with the product and team.
• Collaborate with product and engineering to turn customer needs into intuitive, polished solutions.
• Own the design process end-to-end, from early sketches to final handoff.
• Advocate for the customer voice, ensuring our product feels human, consistent, and empowering at every touchpoint.

We think you'll thrive if you…

• Have experience as a product designer, preferably in a startup or scale-up environment.
• Are curious and proactive — you don’t wait for perfect briefs, you help shape them.
• Can move comfortably between big-picture thinking and pixel-level detail.
• Value feedback and iteration as part of the design process.

What it’s like to work at Understory

We are building the leading platform for experience businesses - and we approach that with the same energy and ambition as the people we serve.

At Understory, you’ll join a team that moves fast, thinks long-term, and takes pride in doing work that matters. We are product-minded, mission-driven, and serious about quality - whether that is in the product, the strategy, or how we work together.

We care deeply about outcomes, not hours. We trust each other to lead, take action, and keep evolving - as individuals and as a company. There is room to grow here, and the chance to help shape something truly category-defining.

Start date

For us, it is about the right fit - we will agree together with the right candidate on when to get started. 

If you have any questions about the role or the process, feel free to reach out to us at lars@understory.io.